Ah, patent trolls – the representation of everything that is wrong with today's patent system. From a device that is supposed to safeguard intellectual property from theft, the system has now turned into a pool of endless bickering over who came up with what first. Large … [Read more...] about Patent troll tries to claim ownership of a screen rotation patent, gets slapped around by a small company
Small company it support
Zotac is widely known for its PC-based graphics cards and its huge lineup of Zbox hand-sized mini PCs. The company also sells even smaller “Pico” mini PCs that customers can cram into their pocket. Now Zotac is pushing the mini PC form factor to its limits by offering … [Read more...] about Zotac is getting crazy small with its Zbox line of mini PCs
After months of leaks, it’s finally official. Nintendo’s next console, codenamed “NX,” is called the Nintendo Switch, and it’s coming out in March 2017.The trailer shown by Nintendo was only a teaser, and it doesn’t include many specifics about … [Read more...] about Nintendo’s Switch is small, but it can slug it out with PS4 and Xbox One
Aberdeen surveyed 240 users and managers of IT support to find out how organizations in this new world can ensure that workers are productive and customers enjoy their products. The 107 support managers who responded to Aberdeen's survey ranked the metrics they use to evaluate … [Read more...] about ANALYSIS What Is World-Class IT Support?
Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part 3 provides some guidance on preparing for contract negotiations.Part 4 tackles … [Read more...] about CRM for the Small Business, Part 8: Scaling Up