Amazon’s got Alexa. Microsoft has Cortana. And Google has the Google Assistant. It seems like practically every tech giant has its own voice platform, at this point, and Salesforce just joined the list. The San Francisco company today took the wraps off Einstein Voice, a part of its Einstein artificial intelligence (AI) platform that enables sales managers to dictate memos and navigate cloud services hands-free. In a press release contextualizing the announcement, Salesforce pointed to a pair of studies: one from Capgemini forecasting that 30 percent of consumers will use voice technology over apps and websites, and another estimating that one in five U.S. adults have smart speakers in their homes. “We’re in the midst of an incredible technological shift, where the power of voice is fundamentally changing the way we work,” said Parker Harris, cofounder and CTO, of Salesforce. One key advantage of Einstein Voice over other platforms is its … [Read more...] about Salesforce announces Einstein Voice, a voice assistant for enterprises
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here's the Samsung Note 9 Samsung's Galaxy Note 9 is designed to be the company's flagship device, but whether you choose to upgrade or not solely depends on whether your device is more about work or play. And your budget too. If you're a business pro hankering for more productivity and the ability to use your smartphone as a desktop and stylus as a remote control Note 9 is worth a look. However, Samsung didn't add enough to the Note 9 to become the mainstream flagship that executives so sorely wanted ahead of Apple's iPhone event.Also: Best cell phone trade-in options for iPhone, Android and Windows phones CNET | Samsung Galaxy Note 9 is here! Get the specs, price, sale date and more in real time Yes, Fortnite as an exclusive on the Note 9 is an interesting promotion for mainstream buyers, but the device is really about specs and productivity. Also: Trade-in your current phone | Samsung Galaxy Note 9: A cheat sheet TechRepublicAnd then there's the price. You'll pay for the high-end … [Read more...] about Galaxy Note 9 or iPhone XS Max? Compare before you upgrade
Video: Galaxy Note 9: Why the world's most powerful business phone comes with FortniteSamsung's Galaxy Note 9 is designed to be the company's flagship device, but whether you choose to upgrade or not solely depends on whether your device is more about work or play. And your budget too. If you're a business pro hankering for more productivity and the ability to use your smartphone as a desktop and stylus as a remote control Note 9 is worth a look. However, Samsung didn't add enough to the Note 9 to become that mainstream flagship that executives so sorely want ahead of Apple's iPhone event.Also: Best cell phone trade-in options for iPhone, Android and Windows phones CNETYes, Fortnite as an exclusive on the Note 9 is an interesting promotion for mainstream buyers, but the device is really about specs and productivity. And then there's the price. You'll pay for the high-end specs of the Galaxy Note 9. Preorders for the Galaxy Note 9 start Aug. 10 with availability Aug. 24. The … [Read more...] about Samsung’s Galaxy Note 9 unpacked: Should you upgrade for 512GB at $1,249.99?
What is Salesforce Lightning?More than just a new, more modern-looking skin, it’s a completely different UI for Salesforce.com (SFDC), it really is mobile ready (if not yet mobile optimized) and it really has completely different technical underpinnings than SFDC’s Classic UI and VisualForce. SFDC’s engineers have put a ton of thought and hundreds of man-years of development effort into the user experience, technical infrastructure, APIs, tools and documentation (both the “Trail Heads” and classic reference docs).Lightning has gotten significantly faster over the last couple of months, and users updating to Firefox’s Quantum release will find everything very snappy indeed. Chrome users now have a reasonable choice if they want to switch browsers.Lightning is not to be taken lightly. The features for independent software vendors (ISV), developers, sysadmins and users have not completed their transition, and the majority of the integrator and user … [Read more...] about Salesforce Lightning vs Classic: What you need to know now
Salesforce adminsistrators are responsible for tasks ranging from helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups, among many others. Those ad-hoc tasks do not a job description (or MBO checklist) make, so here's a look at what admin tasks need to be done – and when.Let’s start at the beginning: just because Salesforce is in the cloud doesn’t mean that it’s not a core IT asset. You don’t own the hardware or the software, but the data you hold in Salesforce is typically much more valuable than your Salesforce.com (SFDC) fees. Further, the productivity increases from sales, marketing and support dwarf the inherent value of your CRM data—that’s why it was worth investing so much in SFDC in the first place. Happy, productive users depend upon the system infrastructure and data quality, and that means the system admins can’t be haphazard.Let’s … [Read more...] about Salesforce administrator responsibilities: What needs to be done and when