Salesforce today revealed that it’s signed a definitive agreement to acquire MapAnything, a Charlotte, North Carolina location-based intelligence software and services provider, for an undisclosed amount. The announcement comes months after MapAnything’s latest funding round, which brought its total raised to nearly $84 million. As TechCrunch notes, the buyout doesn’t exactly come as a surprise. MapAnything’s products have long been available through Salesforce’s AppExchange store, and the ten-year-old startup has been named both a Salesforce SI Partner and ISV Premier Partner. “With MapAnything, Salesforce will be uniquely positioned to extend the power of Sales Cloud and Service Cloud post-closing to deliver market-leading location-based intelligence solutions that improve field sales and service employee productivity and deliver customer success,” Salesforce wrote in a press release. “The addition of MapAnything to Salesforce will help … [Read more...] about Salesforce acquires MapAnything for its location-based intelligence products
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Amazon’s got Alexa. Microsoft has Cortana. And Google has the Google Assistant. It seems like practically every tech giant has its own voice platform, at this point, and Salesforce just joined the list. The San Francisco company today took the wraps off Einstein Voice, a part of its Einstein artificial intelligence (AI) platform that enables sales managers to dictate memos and navigate cloud services hands-free. In a press release contextualizing the announcement, Salesforce pointed to a pair of studies: one from Capgemini forecasting that 30 percent of consumers will use voice technology over apps and websites, and another estimating that one in five U.S. adults have smart speakers in their homes. “We’re in the midst of an incredible technological shift, where the power of voice is fundamentally changing the way we work,” said Parker Harris, cofounder and CTO, of Salesforce. One key advantage of Einstein Voice over other platforms is its … [Read more...] about Salesforce announces Einstein Voice, a voice assistant for enterprises
here's the Samsung Note 9 Samsung's Galaxy Note 9 is designed to be the company's flagship device, but whether you choose to upgrade or not solely depends on whether your device is more about work or play. And your budget too. If you're a business pro hankering for more productivity and the ability to use your smartphone as a desktop and stylus as a remote control Note 9 is worth a look. However, Samsung didn't add enough to the Note 9 to become the mainstream flagship that executives so sorely wanted ahead of Apple's iPhone event.Also: Best cell phone trade-in options for iPhone, Android and Windows phones CNET | Samsung Galaxy Note 9 is here! Get the specs, price, sale date and more in real time Yes, Fortnite as an exclusive on the Note 9 is an interesting promotion for mainstream buyers, but the device is really about specs and productivity. Also: Trade-in your current phone | Samsung Galaxy Note 9: A cheat sheet TechRepublicAnd then there's the price. You'll pay for the high-end … [Read more...] about Galaxy Note 9 or iPhone XS Max? Compare before you upgrade
Video: Galaxy Note 9: Why the world's most powerful business phone comes with FortniteSamsung's Galaxy Note 9 is designed to be the company's flagship device, but whether you choose to upgrade or not solely depends on whether your device is more about work or play. And your budget too. If you're a business pro hankering for more productivity and the ability to use your smartphone as a desktop and stylus as a remote control Note 9 is worth a look. However, Samsung didn't add enough to the Note 9 to become that mainstream flagship that executives so sorely want ahead of Apple's iPhone event.Also: Best cell phone trade-in options for iPhone, Android and Windows phones CNETYes, Fortnite as an exclusive on the Note 9 is an interesting promotion for mainstream buyers, but the device is really about specs and productivity. And then there's the price. You'll pay for the high-end specs of the Galaxy Note 9. Preorders for the Galaxy Note 9 start Aug. 10 with availability Aug. 24. The … [Read more...] about Samsung’s Galaxy Note 9 unpacked: Should you upgrade for 512GB at $1,249.99?
By Daniel Eran Dilger Thursday, March 29, 2018, 05:47 am PT (08:47 am ET) Apple is gearing up to bring its innovative Business Chat feature out of testing and into production with the release of iOS 11.3, giving individuals a streamlined, new way to communicate with customer service without wasting time sitting on hold and without reporting the contacts of all their friends. A decade ago, Apple revolutionized the mobile telephone by effectively replacing it with a general purpose computer with a full-screen, bitmapped display. Apple is now working to help businesses to take full advantage of the power of mobile devices by providing a better way to communicate with their customers, using the same chat medium Apple has focused much of its development efforts on improving: Messages. Chat offers attractive advantages over both emails and telephone conversations because its conversational threads don't require actively waiting on hold for a phone response and don't involve the length and … [Read more...] about Apple Business Chat in iOS 11.3 takes on social media in privacy, sophistication