Both Microsoft and Google would like to be your one-stop shop for business productivity software. Their respective subscription offerings, Office 365 and G Suite, tick all the top-level boxes on your company's communications and productivity checklist. Each suite includes the following features: Business email and shared calendaring services attached to custom domainsOnline storage, with shared space for collaboration and a large allotment of personal storage space for each user accountProductivity apps for creating and collaborating on documents, spreadsheets, and presentationsCorporate communication tools, including messaging, online meetings, and video conferencingA management interface, with advanced features such as compliance and archiving for enterprise customers as well as security features including two-factor authenticationBoth of these services are underpinned by a robust, highly reliable cloud infrastructure with data centers worldwide. (And if the G Suite brand … [Read more...] about Office 365 vs G Suite: Which productivity suite is best for your business?
Office 365 deployment project plan
Best Windows 10 web browser: The favorites for 2017 [This post has been completely updated and republished several times since its initial publication in 2013. Most recent update: July 26, 2017.] Microsoft has a well-established support lifecycle for its software products. As I've noted before, it's basically an agreement that the company makes with everyone who purchases a license to use its core products, Windows (desktop and server) and Office. That assurance of support is especially important for business customers, who tend to be conservative in their approach to upgrades. Historically, the support lifecycle for each new version of Windows or Office is 10 years, with mainstream support for five years and extended support for another five years. (For details on what each support phase means and how end-of-support dates are calculated, see the end of this post.) The 10-year support lifecycle is in the process of changing, as Microsoft moves to its "Windows as a service" … [Read more...] about When will Microsoft end support for your version of Windows or Office?
Most businesses live and die by the relationships they maintain and the opportunities they can foster from those contacts. Developing strong relationships with customers — potential, ongoing or otherwise — is critical for success in today’s global economy. Fortunately, customer relationship management (CRM) software can help companies organize data from multiple touchpoints and equip professionals with tools to track and analyze every interaction.CRM software is available in many forms, but the objective is almost universal: boosting sales, increasing productivity and identifying more qualified prospects for marketing activities. Businesses that properly integrate CRM solutions into their operations will gain valuable insights by capturing and correlating information about customer behavior in a single interface. In today’s competitive landscape, finding the right CRM provider can make the difference between growth and stagnation.Considering the vital … [Read more...] about Best free CRM software, 2018: 7 top tools
Editor's Note: Microsoft recently announced that Windows 10 S will cease to be a standalone operating system. Instead, it will become an optional mode for Windows 10. How to Get It Starting this summer, teachers (or admins) will be able to update existing Windows 10 Pro machines to Windows 10 S at no extra cost. The Set Up School PC app in the Windows Store will allow you to set up a classroom of 10 S laptops using a USB, just like you’ve done in the past with Windows 10. The Windows press release says the process for 10 S will take as little as 30 seconds per device, which, if accurate, is a boon. MORE: Windows 10 for IT Pros: Tutorials, Tips & Tricks Once the download process is complete you (and other approved admins and teachers) will be able to switch back from 10 S to 10 Pro, but at that point it’s a one-way street and you can’t toggle back and forth between the two, which is unfortunate because Windows 10 S is a pretty locked down OS. On the upside, … [Read more...] about Windows 10 S: What IT Professionals Need to Know
Since its launch in 2014, Slack has become a popular tool for enterprise collaboration; it now has 6 million daily active users worldwide – around a third of whom are paying customers – and it continues to evolve to take on even more tasks.A good way to understand how ingrained Slack has become in offices is to consider the response when the collaboration platform gets knocked offline. A 45-minute outage in January became the top trending topic on Twitter in the U.S. as execs across the country wondered how they would communicate with colleagues two desks away.With a valuation of US$5.1 billion, Slack Technologies – the company behind the app – generated $250 million with its latest funding round and appears headed towards an IPO. Recently, it added former Goldman Sachs head of human capital management Edith Cooper to its board and appointed its first CFO, Allen Shim, who has been with the company for four years. Those personnel moves and the funding interest … [Read more...] about How to get the most out of Slack