The concept of devops turns 10 in 2018. Despite that milestone of maturity, most organizations have yet to fully embrace this IT practice, which blends development, operations and testing personnel together into cross-functional teams aimed at improving the agility of IT service delivery.According to Forrester Research, only 13 percent of organizations have implemented devops, with 50 percent piloting or conducting proof of concepts. Another 27 percent plan to implement devops within the year, while 9 percent are interested but have no plans to adopt devops within the next 12 months.There are many reasons why devops uptake has been slow. Rob C. Guckenberger, executive director for application development in Kentucky’s Commonwealth Office of Technology, is one IT leader coming up against those challenges as the state grapples with how it wants to move forward with devops adoption.Guckenberger explains that ownership of application development is dispersed through numerous … [Read more...] about 5 hurdles to adopting devops
Lesson 4 problem solving practice
Best Apple Watch apps for 2018 The Apple Watch is onto its third generation now, and the aptly-named Apple Watch 3 is proving pretty popular - so that's why you're probably here checking out the new apps.In fact, it's one of the best smartwatch options out there, and now we're at the third generation it's becoming a particularly accomplished smart option for your wrist.The number one question we hear from new Apple Watch owners is, "what apps should I download first?" To make answering that query easier, we devised a thorough list of the best Apple Watch apps. With the right choices, your new digital timepiece will become so much more.Before you get into that though, remember to head into the Apple Watch main app on your iPhone - that's where you'll see a list of the apps already installed on your phone that can also be transferred to your Watch. If you see any you like the look of here, you'll need to download them to your iPhone first.Make sure you tag the apps you want on your … [Read more...] about Best Apple Watch apps for your smartwatch in 2018
In the early 1990s, Russian mobsters partnered with Italian Mafia families in Newark, N.J., to skim millions of dollars in federal and New Jersey state gasoline and diesel taxes. Special Agent Larry Depew set up an undercover sting operation under the direction of Robert J. Chiaradio, a supervisor at the Federal Bureau of Investigation's Washington, D.C., headquarters. Depew collected reams of evidence from wiretaps, interviews, and financial transactions over the course of two and a half years. Unfortunately, the FBI couldn't provide him with a database program that would help organize the information, so Depew wrote one himself. He used it to trace relationships between telephone calls, meetings, surveillance, and interviews, but he could not import information from other investigations that might shed light on his own. So it wasn't until Depew mentioned the name of a suspect to a colleague that he obtained a briefcase that his friend had been holding since 1989. “When I opened … [Read more...] about Who Killed the Virtual Case File?
Technology and social media give businesses new ways to interact with customers, to build stronger and longer-lasting relationships, and to create two-way conversations that lead to better products and happier people at both ends of the conversation.They also allow dumb businesses to expose their incompetence faster and to a wider audience than ever before.Each year we see it: Companies that miss the mark by applying "worst practices" for social media and social CRM, or businesses that are just plain insensitive to their social media peers.Once in a while, a case surfaces that can serve as a great object lesson by embodying a laundry list of horrible behaviors in one customer interaction. Also thanks to technology, a vast universe of potential customers gets to hear all about it. Last week, a colleague alerted me to the case of John Palmer, a Utah man who attempted to buy his wife some Christmas gifts from KlearGear.com.The first fail came when the gifts never arrived. PayPal … [Read more...] about OPINION KlearGear Admitted to Social CRM Hall of Shame
The information technology (IT) industry requires more than just competence with a few software applications or development tools. To be able to move up the career ladder and manage IT organizations effectively requires a broader range of skills than those traditionally taught to software developers or call center workers. These broader skills are more important for long-term productivity and career development than familiarity with the current version of any software language or application package.Now that IT work is becoming a global occupation, IT management skills are becoming international too.You can assess your skills by reviewing the questions below to see how many of them you can answer confidently. Better yet, review these questions with the people that you work with, come up with answers together, and use these questions as an opportunity for developing competitive strategies.Former U.S. President Lyndon Johnson said it is not enough to just know the right answers, but that … [Read more...] about INDUSTRY ANALYSIS Test Your Global IT Business Skills, Strategies
Mathematics/Statistics After 9/11, she deployed small mobile robots to investigate the rubble.In the wake of Katrina, she sent small, unmanned aerial vehicles (UAVs) to explore buildings on the Gulf Coast — the first time UAVs had been used for emergency structural inspections.During Fukushima, she was part of a team that flew UAVs to determine radiation levels and inspect damage to the reactors.And during the recent Ebola pandemic, she explored whether robots could help protect health workers from contagion in field hospitals in West Africa and the U.S.As director of the Center for Robot-Assisted Search and Rescue (CRASAR) at Texas A&M University, Murphy has played an active role in responding to these and more than 20 other disasters, but she's first and foremost a researcher.Using her experiences in these hot zones as a starting point, she returns to Disaster City, the state-of-the-art disaster reconstruction site at Texas A&M, and probes what works and what doesn't to … [Read more...] about Disaster Robotics: 5 Lessons from Katrina and 22 Other Emergency Deployments
Too many of us -- and I include myself -- are too willing to go to war and not willing enough to find harder, but often more successful, collaborative ways to solve problems. I often look at both the U.S. and Microsoft as similar entities in their respective spaces, and I'm often fascinated by how examples of good and bad judgment can be applied to both.While the U.S. is currently locked on a war path, the next administration will likely focus on reversing this, and we might be able to look at the peace dividends that Microsoft is currently getting for similar U.S. benefits.With this topic of war central to both those who use Microsoft products and those who live in the U.S. (and many of these folks are the same folks), I thought the topic of war in tech, or more accurately the foolishness of war in tech, would be interesting.We'll conclude with our product of the week, a service that digitizes and recycles your snail mail, increasing security and improving audit trails -- potentially … [Read more...] about OPINION Making Progress by Making Peace
There is a growing consensus that China will replace the U.S. as the world's leading superpower in this century, just as the U.S. replaced Great Britain in last one. In the last century, it was the difference between world commerce and manufacturing capacity that mattered; now, the shift could actually be tied to technological advancement in areas like transportation and electrical power.Lenovo, one of the first successful U.S./Chinese companies, has been doing very well of late. Recently, another U.S. firm, ZAP, which makes fleet electric cars, merged with a large Chinese car company to explore this same cooperative route.Perhaps the future of both countries could be brighter with cooperation for the betterment of each. Companies like Lenovo and ZAP represent the potential of this cooperation. I'll share my thoughts on that subject and then close with my product of the week.If there is one thing that China and the U.S. have in common, it is the desperate need to get off fossil fuels. … [Read more...] about OPINION Could a China/US Partnership Cure Oil Addiction?
Mozilla's Firefox has a loyal following of people who say it's a lot better than the leading browser, Microsoft's Internet Explorer. But Mozilla CEO John Lilly looks like he also has a close eye on Apple's Safari browser, which commands a mere fraction of Firefox's market share even though it's available on both Windows and Mac.Last year, Lilly used his official blog to call out Steve Jobs over some pie charts he didn't like. Now, he's called attention to Apple's way of pushing out the latest edition of Safari.Here's how it happened: Very few Windows users have Safari installed, but a whole lot of them do have iTunes. Every now and then, Apple pushes out incremental improvements to iTunes through its Software Update application. This time, though, Software Update included the option to install Safari 3.1 onto the user's computer. So far so good, but the installation option was presented with the check box already filled, which really frosted Lilly.That's an opt-out installation of new … [Read more...] about PODCAST Apple’s ‘Malware’ Tactics, Motorola’s Split, BitTorrent’s New Friend
One of the things that fascinates me is how large companies, when given an "in your face" example from a competitor, more often than not ignore it.For instance, Apple is one of the few companies that designs marketing into their products, out-executes the industry in marketing, and enjoys the highest segment margins and generally the highest growth rates, yet few seem to make the connection. Amazon and HP are two of the few companies that are taking a page directly out of Apple's book (Palm with the Palm Pre is another) and benefiting from it.Let's talk about the new Kindle 2, the Apple lesson Amazon is applying to sell it, and how HP is emulating Apple and approaching the SMB market as an integrated company.We'll close with my product of the week, an ugly duckling notebook that, in use, is kind of swan-like.It was almost sad to watch Apple's latest announcement, not because it didn't contain great products but because the launch lacked Steve Jobs' traditional magic. While some were … [Read more...] about OPINION What Amazon and HP Are Now Learning From Apple