BOSTON--(BUSINESS WIRE)--May 17, 2018--Publicis.Sapient, part of Publicis Groupe [Euronext Paris: FR0000130577, CAC40] and the world’s most advanced digital transformation company, today announced a new partnership with leading robotic process automation (RPA) provider UiPath.With decades of mergers, acquisitions and IT investments, and siloed infrastructures, firms are struggling to evolve their operations to become more client-centric and react to rapidly changing market forces, driven by new technologies, enhanced client and consumer expectations.Numerous challenges have emerged, including incomplete upstream data feeds and a lack of interoperability between core systems, leading to multiple workarounds and manual processes that increase cost and risk of error. As a result, firms dedicate significant amounts of labor to perform repetitive, rule-based efforts, such as managing exceptions.As multiple industries transition to a digital world, RPA will become an inherent part of … [Read more...] about Publicis.Sapient Partners with Leading RPA Firm UiPath, Enabling Business Transformation Through Reduced Integration Overheads, Rapid ROI and Elimination of Manual Processes
Leading digital business transformation
For most of its 160 years, Northwestern Mutual had succeeded by using technology primarily to conduct its back-office functions, streamline its processes and create operational efficiencies — always supporting the work of its corporate office teams and its nationwide network of world-class financial advisors.Several years ago, though, company leaders recognized that the wave of digital transformation that was revolutionizing and disrupting almost every industry was leading to a change in client needs and expectations — and to stay relevant in the decades ahead, it would need to change. That sparked a drive toward digital innovation and transformation, one that has involved every function in the company, with IT as a driving force.Karl Gouverneur, vice president of Digital Workplace, Corporate Solutions and head of Digital Innovation, talks about Northwestern Mutual's transformation journey and IT’s role in digital innovation.Can you describe your new IT operating … [Read more...] about 160-year-old insurance giant transforms into a digital business
The world today has evolved into a massive digital network, and it’s an ongoing battle for many organizations to stay connected and in communication with their trading partner networks. This complex nature of global business means technologies and requirements change without notice, and just when companies think they’ve found a tool that will work for them, a new requirement emerges.This also means supply chains are more global and connected than ever before, and just as complex given the rapid adoption of IoT-connected devices, RFID chips, GPS tracking, and other modern technologies. However, legacy systems supporting these networks often don’t integrate with one another and create organizational data silos. Central visibility into the information flowing within and beyond the four walls of an organization is limited, and gaining clearer insights into your supply chain cannot happen organically.And that’s too bad, because across the connected supply … [Read more...] about Digital transformation for the connected supply chain
What is digital leadership? Ask a different CIO; get a different answer. Digital leadership can mean anything from developing products, to modernizing the stack, to changing the culture.When I asked Justin Mennen, CIO and chief digital officer (CDO) of CompuCom, what digital leadership means to him, he told me about CompuCom’s new digital business unit, how he is elevating the digital experiences of his customers, and his P&L leadership role.How do you define your role at CompuCom? I function both as the CIO, leading our technology services organization, and as the CDO and leader of our CompuCom Digital business unit. We launched the new digital business in 2017 to help our customers drive innovation and digital transformation.The Technology Services organization is responsible for delivering, maintaining and enhancing our internal technologies, which support CompuCom associates and our customers. That group is a key business partner for our business functions and is focused … [Read more...] about The CIO with a digital business P&L
Year one of a digital transformation program has its challenges. To get a transformation started, CIOs must get an executive team to formulate a strategy, agree on the program’s leadership, and establish a budget. There needs to be agreement on a roadmap of initiatives that deliver improved customer experiences, empower the data driven organization, transition to more nimble technology platforms, prioritize opportunities to automate, and engage the workforce on driving change. To pull this off, many CIO are maturing agile processes, product management disciplines, data science skills, and other foundational practices that drive innovation, speed to market, and data driven insights.As hard as year one is, year two and beyond has its own challenges. The initial excitement of transformation programs begins to wear off and the grind of execution starts to consume participants. The expectation to go from quick wins to business impacting results increases. There’s a strong … [Read more...] about What should CIOs leading digital transformation focus on in year two and onward in the journey?