SAP CEO Bill McDermott is aligning his company behind a next-gen CRM platform that will take direct aim at Salesforce. Details about this effort are scarce--at least until SAP Sapphire in June, but McDermott's "we want CRM" mantra raises an interesting question: How vulnerable is Salesforce?McDermott, speaking on SAP's first quarter earnings conference call, couldn't stop talking about CRM. Analysts played along and asked a bevy of CRM questions. In broad strokes, McDermott indicated the following:CRM needs to be reinvented in a way that ties back end processes to the front end.The cloud enables a company like SAP to be more line of business and front office.SAP's acquisitions of Gigya and Callidus give it a big CRM opportunity.Customers are becoming concerned about Salesforce's pricing and wallet share.Everything you need to know about the cloud, explained | We found 22 cloud services your business definitely needs to try | Top cloud providers 2018: How AWS, Microsoft, Google, IBM, … [Read more...] about SAP targets Salesforce on CRM: What’s aspiration vs. reality?
Cloud vendor wars have neglected the enterprise
iOS 11.3 brings new Animoji, Battery Health, better ARKit, Business Chat, and more! iOS 11.3 is Apple's spring update for iPhone and iPad. It features a few higher-profile new or expanded features, including fun new Animoji lions, dragons, and bears, new settings for battery health that should make every #iPhoneSlow follower happy, as well as new additions to ARKit that'll have you up the wall — ha! not sorry! — and Business Chat for iMessage, which... might do the same! ARKit gets crisper and... goes vertical Where ARKit was previously limited to understanding horizontal surfaces, Apple is now providing the ability to map and make use of vertical and irregular surfaces as well. That means you can have virtual posters, paintings, even walls and doors exist alongside the real thing. It allows for experiences like virtual museums and gateways to other words. It'll also all looks better thanks to higher resolution support and auto-focus. After spending some time with it and … [Read more...] about iOS 11 review: Smarter, better, faster, bolder