To remain successful against the backdrop of complex market dynamics and increased competition, it has become critical for organizations to offer more evolved products and services that are not only cost-effective, but also extendable, scalable and focused on improved customer experience. Cloud computing, in its maturing stage, is seen as a very promising technology of the future that can be critical to lower investment and maximize ROI in the enterprise CRM space. Cloud computing has so far been very effective in hosting applications among smaller CRM players. We believe there is significant opportunity in the enterprise CRM space to leverage the benefits of this technology. The target has so far been only the SME and users of simple/ less-complex applications that need minimal customization. With time, there will be demand for and inclination toward an offering that will help even bigger players move onto the cloud to effectively reduce infrastructure spend and license costs. … [Read more...] about Cloud Computing and Enterprise CRM: The Way Forward
Dave Linthicum's new book, Cloud Computing and SOA Convergence in Your Enterprise: A Step-by-Step Guide, has just arrived and digs into the conflation of SOA and cloud computing. We're here with Dave, and just Dave this time, to dig into the conflation of SOA and cloud computing. Our discussion with Linthicum on his findings is moderated by me, Dana Gardner, principal analyst at Interarbor Solutions. Here are some excerpts: Dave Linthicum: SOA is the way to do cloud. I saw early on that SOA, if you get beyond the hype that's been around for the last two years, is really an architectural pattern that predates the SOA buzzword, or the SOA TLA (three-letter acronym). It's really about breaking down your architecture into a primitive state of several components, including services and data and processes. Then it's figuring out how to assemble those in such a way that you can not only solve your existing problems, but use those components to resolve problems, as your business changes over … [Read more...] about Where SOA Meets the Cloud
Because companies generally begin their use of server virtualization at a tactical level, there is often a complex hurdle in expanding the use of virtualization. Analysts predict that virtualization will support upwards of half of server workloads in just a few years. Yet we are already seeing gaps between an enterprise's expectations and their ability to aggressively adopt virtualization without stumbling in some way. These gaps can involve issues around people, process and technology, and often all three in some combination. Process refinement, proper methodological involvement, and swift problem management often provide proven risk reduction and provide surefire ways of avoiding pitfalls as virtualization use moves to higher scale. The goal becomes one of a lifecycle orchestration and governed management approach to virtualization efforts so that the business outcomes, as well as the desired IT efficiencies, are accomplished. Areas that typically need to be part of any strategic … [Read more...] about The 3 Factors That Decide Virtualization’s Fate in Your Enterprise
I was talking with my buddy Song in the mobile apps space recently about how long it takes to get these applications deployed. You have to go through carriers, you have to get certified, you have to do trials, you need to do the marketing all the way through to customers, etc. No doubt, it can feel like the search for Bigfoot. Song's company, Soonr, has a suite of apps that lets people share their files across PCs, Smartphones, dumb phones, whatever, by leveraging their cloud computing platform. (Soonr happens to use a lot of open source software, including MySQL, but that's beside the point.) Song is a classic early-adopter gadget hound and he's always been on the cutting edge when it comes to handheld devices. I think he's owned just about every handheld out there, including the first Palm smart phone by Kyocera. With the rapid adoption of Blackberries, iPhones (ok and a few Palm Centros), the vision that Song and the founders had at Soonr is coming to fruition. [ Give yourself a … [Read more...] about Smartphones, SaaS, cloud computing and Bigfoot
I'm off to the SOA World Conference to be held in San Jose next week, Wednesday through Friday. It's co-located with the Cloud Computing Expo. Thus, I'm getting the question: Where is the intersection of cloud computing and SOA? While you can certainly leverage a cloud without practicing SOA, the real value of cloud computing is the ability to identify services, data, and processes that can exist outside of the firewall, in SEDC (somebody else's datacenter). Those that attempt to toss things to clouds without some architectural forethought will find that cloud computing won't provide the value. Indeed, it could knock you back a few steps when considering the risks and cost of migration. Indeed, one can consider cloud computing the extension of SOA out to cloud-delivered resources, such as storage as a service, data as a service, platform as a service -- you get the idea (See Figure 1). The trick is to determine which services, information, and processes are good candidates to reside … [Read more...] about SOA and cloud computing InfoWorld
I'm back doing the free no-hype, no-marketing Webinars on my dime (however, Starbucks cards help). This by numerous requests. You can register here. The first one will cover a question that I'm getting about once a day: "Where does SOA meet cloud computing?" I've hit that topic here a few times. OK, OK, dozens of times. However, the interest in extending SOA out to cloud platforms, typically to save money, are a huge aspect of this area right now. So, you'd better figure out how to do that right. I have some suggestions, of course. While SOA provides a framework for approaching architecture for the enterprise, the use of cloud computing resources, in the context of SOA, provides additional value. SOA, while bringing agility to the IT infrastructure, also prepares the enterprise to leverage cloud computing by creating the necessary interfaces. This symbiotic relationship between the concepts is further able to drive the enterprise to a state where services and processes may be run … [Read more...] about Where SOA meets cloud computing
Lots going on in the cloud computing space these days, and SOA is clearly along for the ride. Indeed, there are many things that cloud computing providers (and that's a rather big category these days) and those building SOAs can learn from each other. I'm just scratching the surface here. What SOA can learn from cloud computing: Service design. Those deploying services in the cloud, such a Amazon, TheWebService, Force.com, and others, have done a pretty good job with service design. You have to, really, in order to rent the darn things out. Many SOA project have a tendency to build services that are too course-grained, too fine-grained, or just not at all well designed. Service expandability. Cloud computing services are designed to expand as needed, and those leveraging cloud services do so because they can get the services, when they need them, on demand. The ability to expand services within an SOA is typically a painful and expensive process. What cloud computing can learn from … [Read more...] about What SOA can learn from cloud computing — and the other way around
There have been many questions about SOA and cloud computing, so let me be a bit clearer. While you can certainly leverage cloud computing without practicing SOA, and leverage SOA without leveraging cloud computing, the real value of cloud computing is the ability to identify services, data, and processes that can exist outside of the firewall in SEDC (somebody else's datacenter). Those who attempt to toss things to the clouds without some architectural forethought will find that cloud computing won't provide the value. Indeed, it could knock you back a few steps when considering the risks and cost of migration. [ InfoWorld's new cloud computing blog seeks to promote a clear-eyed definition so the sustainable cloud can form. ] There will be some core patterns of success with cloud computing over the forthcoming years. Those who leverage cloud computing within the context of an architecture will succeed, while those who just toss things into the clouds as they think they need to will … [Read more...] about Dream team of cloud computing and SOA?
First, we have the ability to move services around as required by the architecture in support of the business. For example, we can move customer transaction processing from an on-premise application server, to an application server running within a cloud-based platform, such as infrastructure as a service or platform as a service. Since you deal with the application at the services level, they are location- and platform-independent, and it should not matter where they are hosted. Second, we have the ability to leverage virtualization or address core applications as logical instances that may run on any number of physical server instances, providing better resource utilization and scalability. In essence, you are talking to the applications through the services interface. The location where the instance actually runs is transparent to you. [ Check out InfoWorld's Cloud Computing blog | See "What cloud computing really means" from the perspective of IT professionals ] [ Download … [Read more...] about More on why cloud computing needs SOA
I've been hearing about some disturbing things out there. The fact is, many companies are creating separate architecture teams for the new push into the cloud computing and those teams are not working with the existing SOA teams. The rationale I'm hearing is that they consider cloud computing to be "new," and thus believe it needs a new team, with its own budget and different leadership. However, those of you who think you can separate architecture and cloud computing are gravely mistaken. Indeed, in all of the projects that I'm working these days the best way to drive toward cloud computing is really to leverage SOA approaches. This means understanding your problem domain at the data, services, and process levels before moving data, services, and processes out to cloud computing platforms. [ Go beyond the hype. Learn what cloud computing really means. | IT groups that understand SOA may be able to take better advantage of the cloud. | Follow the cloud with whurley's Cloud Computing … [Read more...] about Separate cloud computing and SOA teams? Noooooooooo!!
I spoke at the Cloud Computing Summit held in the Ronald Reagan Building in Washington, D.C., yesterday at a panel titled "Extending IT to the Cloud" with the new CTO of the federal cloud, Patrick Stingley. After that, I did a talk on "Moving to Cloud Computing Step-by-Step" panel. Check out the slides from the summit. What took me back at the conference was that all of these cloud computing events I've been attending are really more around new ways to build your SOA. Work with me on this one. [ Keep up on developments in SOA with InfoWorld's Technology: Architecture newsletter. ] They talk about remote services, identity management, governance, and concepts such as service virtualization and agility. Moreover, when you hear "cloud computing standards," they are in essence the existing SOA-bred WS-* standards recast for the clouds, and when you look at how people are approaching architectures that use cloud computing -- well, that's SOA too. One guy even said to me, "SOA is dead, and … [Read more...] about Cloud Computing Summit: SOA dominates the clouds
Most IT pros I know think cloud computing is a joke. There are some good reasons for that. But lately I've noticed the laughter is ringing a little hollow, as if tempered by a secret fear: Is it possible the business side might go behind my back and replace chunks of IT at lower cost? Or maybe get some big projects done faster than I can? It's true. Cloud services -- generally divided into software-as-a-service applications, on-demand infrastructure, and Web-based dev platforms -- may soon form the greatest threat to IT since offshoring. Businesses are increasingly frustrated at the cost and pace of internal IT operations even as fluffy cloud options multiply like rabbits. The buzz is overwhelming. Last week I went to the GigaOm Structure '09 event in San Francisco, subtitled "put cloud computing to work," and it was packed even in this awful economy. [ For more on this topic, read whurley's classic blog post, "IT needs to get over its cloud denial, or management will get over IT." ] [ … [Read more...] about Cloud computing and your career
...it's leaving some of the SOA technology posers behind. The inevitable marriage of SOA and cloud computing has left many SOA vendors scrambling to figure out how to cash in. One of the by-products of this movement is that many SOA technologies out there, those that yield little value within most projects, are getting found out rather quickly when moving into cloud computing-focused implementations of SOA. [ Effective architecture is key to business flexibility, agility, and efficiency. Keep up on developments in SOA with InfoWorld's Technology: Architecture newsletter. ] Take SOA governance, for instance. While runtime SOA governance has clear value in the world of SOA using cloud computing, perhaps more value than just within enterprise-based deployments, those selling design-time or designed-focused SOA governance technology are just not making the grade. The missing pieces are the ability to actually deploy and operate policies around services in and outside of the enterprise. … [Read more...] about One good thing about cloud computing and SOA…
I'm moving to the cloud computing blog this week, taking over for whurley, who has done a tremendous job, this after writing the Real World SOA blog for InfoWorld since 2004, as well as doing the SOA Report podcast for almost as long. I'm proud of that body of work, and clearly SOA is one of those durable concepts that will be around for many years, long after the hype has faded. While many of you may think that my moving from this blog is a clear sign that indeed "SOA is dead," nothing could be further from the truth. SOA, at its essence, is about doing architecture right and leveraging the right technologies and approaches to address the problems at hand. In some cases, this is traditional on-premise technologies, but more and more SOA is moving out to the clouds. [ Check out InfoWorld's cloud computing InfoClip, a three-minute animation that provides a crisp, cogent overview. ] [ Download InfoWorld's quick guide and get started with Azure Mobile Services for building apps today. | … [Read more...] about Moving to the clouds? Or already there?
First of all, it's an honor to take over the Cloud Computing blog from whurley, who has done a tremendous job. I was an avid follower of this blog, and I only hope that my contributions will be nearly as valuable. For those of you who don't know me, I've been writing the Real World SOA blog for InfoWorld since 2004, as well as doing the SOA Report podcast for almost as long. Those who follow me already know that my goal is to bring the enterprise to the clouds, and for years I have put my money and my time where my mouth is as CEO of two cloud computing companies and CTO and founder of another one. Indeed, I feel so strongly about cloud computing and the enterprise that I just completed a book titled "Cloud Computing and SOA Convergence in Your Enterprise: A Step-by-Step Guide." [ Check out InfoWorld's cloud computing InfoClip, a three-minute animation that provides a crisp, cogent overview. ] [ Download InfoWorld's quick guide and get started with Azure Mobile Services for building … [Read more...] about Busted: Three myths of cloud computing
My last post, where I pointed out "4 things that are killing cloud computing," received a lot of reaction from readers, so I figured it would be a good idea to list and define some things that are driving cloud computing. They are: The cloud computing hype The cloud computing providers themselves The down economy Quick cloud computing wins The cloud computing hype: The hype is at a fever pitch and driving much of cloud computing, if you've not noticed. You hear about cloud computing on the major 24-hour business TV networks on a daily basis, so it's on the lips of most CEOs, CFOs, and COOs. It's clear that cloud computing has become a true business buzzword, a status that only few IT concepts have achieved. This recognition translates into growth; I've seen many cloud computing projects driven by the hype rather than true business need. Moreover, moving to cloud computing is now politically correct within most IT shops -- only a few years ago the IT staff would have tossed you … [Read more...] about 4 things that are driving cloud computing
As the new year begins, it's a great time to step back, whether to explore new ideas or refamilarize yourself with old ones. To that end, InfoWorld has uncovered a range of books that will stimulate your mind, whether to help you do your work better or simply engage you with new ideas. Many are written by InfoWorld contributors, and many others recommended by our contributors. We've organized these recommendations into loose collections, to make perusing our virtual display table easier. We've also provided links to online bookstores for easy purchasing, though we hope you'll use a local bookseller in your area first. Note that prices are list prices; books are often sold at a discount of 20 to 30 percent from these prices. And if you insist on continuing to stare at a screen, we note which books are available for the Amazon.com Kindle e-reader. [ Indulge your gadgetry desires with one of our recommendations from InfoWorld's 2009 geek gadget gift guide. | Go retro with our top vintage … [Read more...] about Top tech books for the new year
Over the holidays, I finally had some downtime to think about the impact that cloud computing has exerted on existing corporate and government IT. 2009 was clearly the year of the cloud, but most of the work was around small projects with just a few larger and more strategic cloud computing implementations tossed in. Did anything really change? Strangely enough, cloud computing has turned out to be more about reviewing and modernizing internal IT than about how internal IT systems can be extended to the clouds. More simply put, we now try to replicate the value of cloud computing by modernizing and reimplementing our existing IT architectures using cloud computing concepts, such as self-provisioning, virtualization, elasticity, multitenancy, and yes, SOA. [ Get the no-nonsense explanations and advice you need to take real advantage of cloud computing in the InfoWorld editors' 21-page Cloud Computing Deep Dive PDF special report, featuring an exclusive excerpt from David Linthicum's new … [Read more...] about How cloud computing changed internal IT in 2009
Reaction to Google's Chromebook announcement this week has ranged from wildly positive to, shall we say, less than positive. Regarding naysayers, I'm reminded of Clayton Christensen's writings on sustaining versus disruptive innovation. Chromebook is a disruptive innovation, and it will play a growing role in tomorrow's IT department. I've said it before, and I'll repeat it now: Plan ahead to use Chrome OS and Chromebooks in your enterprise. ZDnet's Ed Bott isn't sold on the value or success potential of Chromebooks. He came up with five reasons why Chromebook isn't a Windows killer. I'd like to respond to Bott's five points. [ InfoWorld's Galen Gruman has been beta-testing Chrome OS since December: Read his take on its fit. | Get the key insights on open source news and trends from InfoWorld's Technology: Open Source newsletter. ] [ iPad Pro vs. Surface Pro vs. Pixel C vs. Galaxy TabPro S: The "tabtop" tablet/laptop hybrids compared. | Get deep into Windows: Subscribe to the … [Read more...] about Why Chromebooks do have a role in your enterprise
Dell opened a data center in Shanghai this week to host public and private clouds and to provide customers with off-premise application and storage services, the company said Wednesday. The data center is the first of its kind for Dell in the Asia-Pacific and Japan regions, the company said. Research and development of reference architectures for services tied to the cloud, storage, and data movement between systems will also be conducted at the center. [ Stay ahead of the key tech business news with InfoWorld's Today's Headlines: First Look newsletter. | Read Bill Snyder's Tech's Bottom Line blog for what the key business trends mean to you. ] [ InfoWorld's Disaster Recovery Deep Dive Report walks you through all the steps in anticipating and handling worst-case scenarios. Download it today! ]Dell earlier this year said it would invest $1 billion over the next three years to bolster its cloud, services, and data storage offerings. The company said part of the money would go toward … [Read more...] about Dell cloud computing data center opens in China