"Once again, it's the time of the season, when love runs high. And this time, give it to me easy and let me try with pleasured hands, to take you in the sun to promised lands to show you every one." OK, how many of you recognized the lyrics to the Zombies' "Time of the Season"? But is that time again: to announce the CRM Watchlist 2019 winners, to explain some of my findings, and to explain why I did what I did. So, let's begin with some observations about this year's award – and some of my gleanings from the submissions that might be of interest to you all reading this. Here's the order of things: The context for the CRM Watchlist in 2019Differences with the CRM Watchlist 2017Observations on the awards"Trends" of interest from the submissionsWhat all the winners and all others can get from me And the winners…The 2020 awards & registrationOther notables The Context for the CRM Watchlist in 2019 One thing must always be front and center … [Read more...] about CRM Watchlist 2019: And the winners are….
Best free open source crm
Last year, the UK blocked 80 million spoofed emails from entering government domains, thanks to wide deployment of the DMARC email authentication protocol. "That's how you stop people clicking on the link, because they never get the crap in the first place. Simple things done at scale can have a difference," said Dr Ian Levy, technical director of the UK's National Cyber Security Centre (NCSC) in October. At that time, 879 of the 3025 gov.uk domains, or around 29 percent, were protected by DMARC, he said. According to Stephen Gillies, who runs security advisory at Caret and Stick, DMARC's goal is "to bring some trust back to the From: field in email headers". "DMARC is another tool we have to reduce the amount of spam hitting end users. It should be implemented everywhere SPF (sender policy framework) and DKIM (Domain Keys Identified Mail) are implemented, as DMARC provides a way to gain visibility of SPF/DKIM failures, and provides senders with information about how spam is handled," … [Read more...] about Australian government lags UK in deploying DMARC email spoofing prevention
Video: What programming languages do you need to know to earn more? Although I have a degree in computer science and teach Microsoft programming, coding is not my day job. As a result, I go through relatively frequent periods when I'm not writing a single line of code, and then, when I get some free time, I try to jump back in.Read also: How to become a developer: A cheat sheet - TechRepublic Mostly, my programming now is supporting an open source donation system, and I do it both because I like to code and because I want to keep my chops up. It's easy to lose touch with a skill like programming, so making sure you do some of it regularly is one way to stay reasonably fresh. My normal workflow involves jumping between three main computers: My desktop, a machine by my couch, and my laptop. With cloud-based applications, this isn't a problem. But with coding, it can be a pain. To explain, let's jump back in time. Back in the day, email users used to keep their email on their … [Read more...] about When it comes to cloud-based PHP development, the sticking point is the debugger
I've known Zoho for roughly 15 years. I was introduced to them when their, at the time, "free-up-to-5-users" CRM product came onto the market, fully baked and ready to serve small businesses across the globe. They caught my interest.I can't remember entirely accurately, but I think they were either owned by or called themselves AdventNet until 2009 when they adopted the Zoho brand moniker. They also owned, rather quietly, Vtiger which was a contender in the world of free and open source CRM. In fact, Vtiger was probably, back then, #2 to SugarCRM, (ironically, I think it was built on SugarCRM's platform). I was intrigued because there was this very quiet company spreading its tentacles around the world and the world didn't even really know it -- though their customers did.Ironically, the world still doesn't know it. Not really.My connection to Zoho as an analyst/influencer/interested party came through someone who at the time was their Chief Evangelist, Raju Vegesna. I met him at … [Read more...] about Zoho at a crossroads: Stepping up means stepping out
Most businesses live and die by the relationships they maintain and the opportunities they can foster from those contacts. Developing strong relationships with customers — potential, ongoing or otherwise — is critical for success in today’s global economy. Fortunately, customer relationship management (CRM) software can help companies organize data from multiple touchpoints and equip professionals with tools to track and analyze every interaction.CRM software is available in many forms, but the objective is almost universal: boosting sales, increasing productivity and identifying more qualified prospects for marketing activities. Businesses that properly integrate CRM solutions into their operations will gain valuable insights by capturing and correlating information about customer behavior in a single interface. In today’s competitive landscape, finding the right CRM provider can make the difference between growth and stagnation.Considering the vital … [Read more...] about Best free CRM software, 2018: 7 top tools