Although the concept of digital transformation is not new, many IT organizations still struggle with the impact these changes will have on them. This week, I hosted a CIO Summit at the Digital Enterprise Show in Madrid. The focus was digital transformation and participating CIOs shared several concerns: The modern CIO role is more about business more than technology – you can hire tech skills, but creating business value requires judgment and experience Technology and automation are keys to doing more with less – simultaneously reducing cost while increasing the impact of IT on corporate innovation Speed and agility are table stakes expectations today – long projects with dubious paybacks are no longer acceptable, and IT must respond rapidly and accurately to business needs Customer expectations have changed – the CIO and IT must play a role in delivering satisfaction across every touchpoint in the customer journey Infrastructure is more than just speeds, feeds, and systems – infrastructure today includes the applications and platforms with which users interact TechRepublic: How digital transformation has opened CIO opportunities Digital transformation is a broad umbrella term that covers all these shifts, so it is worth taking a deeper dive. Oracle interviewed me on this topic, so edited the responses and include them here. What are the drivers of digital transformation Digital transformation refers to the way an organization responds to changes in its environment. Consumer expectations have changed. Competition has changed. Startups with new business models are challenging established companies in significant ways…. [Read full story]
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