The pace of software releases at the average company keeps accelerating, from month by month, to week by week, now day by day or even hour by hour. Delivering constant updates and continuous improvements calls for new ways of thinking and collaborating. Now, people want artificial intelligence built in. In a recent post, Jonny Schneider, a consultant with ThoughtWorks, did something that should have been done ages ago: he connected the dots between agile, lean and design thinking, three modes of continuous deployment and continuous improvement that each has its own constituencies, and modus operandi. But these modes of thinking overlap considerably, and one flows into the other. Schneider describes the distinctions: “Design thinking is how we explore and solve problems; Lean is our framework for testing our beliefs and learning our way to the right outcomes; Agile is how we adapt to changing conditions with software.” So, what does it take to get moving in the right direction? We’ll look at the observations of three practitioners within each realm. Design thinking is the start of the flow, and is the problem-solving phase. To gain perspective on promoting design thinking within an organization, a presentation delivered by Steven Ray, chief creative officer for Dialexa, nicely covers this ground. Approach problems with an open mind, he advises, and always keep the user in mind. “Use observational research to get a more well-rounded perspective of users,: Ray states. The challenge is to overcome siloed thinking and processes. “Design needs to be a… [Read full story]
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